SHIPPING

Risk of loss or damage to the goods passes to you upon dispatch of the goods. Products purchased online from Petek Jewellery are eligible for shipping to Australia only. We use Australia Post or Courier services of our choice to ensure safe delivery of your purchases.

DELIVERY OF ITEMS SOLD ONLINE

Subject to this Agreement, we will supply to you the products shown on your order confirmation.

Products may not be available for immediate delivery but we will endeavour to deliver your order to you within five (5) to ten (10) working days of the order being placed. Unfortunately we cannot deliver an order of multiple items to different delivery addresses. In this instance, you must order items separately and assign the different delivery addresses to each.

All deliveries must be signed for and may not be deliverable to PO Boxes. All items will be sent by Australia Post unless otherwise specified in the order which mandatory tracking number and or signatures are required for proof of receipt of your goods. In the instance where you are unable to take delivery of your items in person or if you have not received them within a reasonable period please Contact Us for further instructions.

When buying online, you have the option to pick up your order from the premises of Petek Jewellery. Upon completion of payment we will send you an email confirmation and the store will contact you directly to confirm when your order will be ready to pick up. Please be reminded that the person who place the order may pick up the item and will be required to provide credit card used to purchase, valid ID and copy of your order confirmation.

Contact us about any shipping enquiries

Contact Us

We're not around right now. But you can send us an email and we'll get back to you, asap.

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